Dimension 1 of Capability Framework


Professional Attributes

Professional skills are critical to the success of the L&D professional. We have identified three key behavioural elements that are critical to the success of an L&D professional. How you value diversity, your emotional intelligence and how you continue to improve and develop will impact the success of the learning initiatives you deliver.

3 Capabilities & 9 Behaviours

Value Diversity

Recognise the positive benefits of diverse ideas and methods. Respect the different backgrounds, skills, and experiences.

Understand and adapt to different learning preferences and needs of learners and stakeholders.

  • Monitors and considers experiences, perspectives, approaches, values and beliefs of others
  • Monitors and seeks feedback and input from others, and is open to different views
  • Monitors, recognises and adapts to individual differences and experiences